Head of Information Technology

Palmgold

Key Responsibilities

Strategic Leadership

  • Define and implement the organization’s information technology strategy in alignment with business goals.

  • Lead technology modernization and digital transformation initiatives.

  • Provide strategic guidance on IT risks, opportunities, and emerging technologies.

Technology & Infrastructure Management

  • Oversee the design, deployment, and maintenance of IT systems, networks, and applications.

  • Ensure system performance, scalability, and reliability.

  • Manage vendor relationships, IT procurement, and service-level agreements.

  • Support and maintaingaming-related IT systems, including slot machine networks, casino management software, and related applications.

Cybersecurity & Risk Management

  • Ensure thatcybersecurity best practicesare integrated into all IT operations.

  • Oversee data protection, access controls, and incident response processes.

  • Support disaster recovery and business continuity planning.

Governance & Compliance

  • Establish IT policies, standards, and procedures.

  • Ensure compliance with regulatory requirements and gaming industry standards.

  • Conduct regular audits and risk assessments.

Team Leadership

  • Lead and develop the Information Technology team, fostering innovation, accountability, and continuous improvement.

  • Provide training and guidance to ensure the team is equipped with both IT and cybersecurity skills.


Key Requirements

Education & Experience

  • Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s degree preferred).

  • At least 10 years of experience in asenior information technology leadership role.

  • Demonstrated expertise in IT infrastructure, enterprise systems, and digital transformation.

  • Proven experience incybersecurity management(e.g., network security, threat detection, incident response, compliance frameworks).

  • Prior exposure togaming-related software and platforms, such as:

    • Slot machine systems and integrations

    • Gaming servers, monitoring tools, or payment gateways for gaming platforms

  • Experience managing IT budgets, large-scale projects, and vendor relationships.

Skills & Competencies

  • Strong leadership and strategic planning skills.

  • Solid knowledge of IT operations, infrastructure, and cybersecurity.

  • Familiarity with gaming system regulations, compliance, and technical integrations.

  • Excellent problem-solving, decision-making, and communication abilities.

  • Awareness of emerging technologies and industry best practices.